Trust Centre
Built for patients. Built for trust.
Medipher exists to help people understand their own medical documents. That only works if you can trust how we handle your information and how the AI behind the app behaves. This page is our single source of truth for both.
Last updated: 14 July 2026
Our commitments
- Protect the privacy of everyone who uses Medipher.
- Be transparent about what the AI can and cannot do.
- Never position Medipher as a replacement for a clinician.
- Design for patient safety before anything else.
- Continuously improve reliability and reduce hallucinations.
- Listen to user feedback and act on it.
Privacy Policy
What we collect, what we don't, and your rights under UK GDPR.
Terms & Conditions
The rules for using Medipher. Written in plain English.
Medical Disclaimer
Medipher explains documents. It does not diagnose, prescribe or treat.
Responsible AI
The principles that shape how we build and constrain the AI.
AI Transparency
Which models we use, how summaries are produced, and where AI can fail.
Cookie Policy
Medipher uses only essential cookies today. Here's exactly what that means.
Security
SoonComing soon — a public overview of how we protect the service.
Contact
How to reach us for privacy questions, data requests or feedback.
In an emergency
Medipher is designed to help explain medical information and is not an emergency service. If this is a medical emergency, call your local emergency number immediately. In the UK that is 999, or NHS 111 for urgent non-emergency help.